Order Management Specialist
Core
Manage the end-to-end Quote-to-Cash (QTC) process, ensuring seamless progression of customer opportunities from contract execution to revenue recognition.
Role type
Order Management Specialist (Revenue Operations)
Builds
Revenue recognition and accurate order processing for North America business
Domain
Consumer Intelligence / Retail Analytics
Required skills
Order lifecycle management, CRM/ERP proficiency, revenue recognition principles, cross-functional collaboration, process improvement, data analysis
Preferred skills
Experience with Microsoft Dynamics 365, Salesforce, SAP, Power BI
Technologies
Microsoft Dynamics 365, Salesforce, SAP, Power BI, Microsoft Excel, Microsoft PowerPoint
Responsibilities
Review and approve sales opportunities for compliance, manage purchase order validation and tracking, process customer account modifications, resolve order-related inquiries within SLAs, support internal and external audit activities, identify process gaps to enhance efficiency, collaborate with Sales, Finance, and Customer Success teams.
Seniority
Mid-level, hands-on IC
