Customer Service Representative Jr.
Core
Process customer orders, provide updates, and resolve issues by coordinating with sales, supply chain, and back-office teams.
Role type
Junior Customer Service Representative
Builds
Order fulfillment and customer support
Domain
Manufacturing / Customer Service
Deliverable
client delivery
Required skills
Order processing, customer communication, issue resolution, order monitoring, complaint handling, prioritization
Preferred skills
Manufacturing environment experience, problem-solving
Technologies
Order management systems
Responsibilities
Enter and process customer orders, provide order updates, coordinate with internal teams to resolve issues, monitor order status, address customer complaints
Seniority
Junior, entry-level IC
