Framework Client Relationship Manager
Core
Lead engagement with South West Water across framework agreements and operational delivery programmes, acting as the primary interface for commercial performance and operational alignment.
Role type
Senior client relationship manager (utilities/infrastructure)
Builds
Long-term strategic partnerships and framework delivery for water utility clients
Domain
Utilities, water infrastructure, environmental services
Deliverable
client delivery
Required skills
stakeholder management, commercial awareness, framework contract management, operational coordination, strategic communication, problem-solving, multi-priority management
Preferred skills
water utility client experience, AMP delivery programme knowledge, NEC contract understanding, drainage/wastewater/civils knowledge
Responsibilities
Act as principal day-to-day contact for client; maintain oversight of framework activities; monitor commercial performance and resolve issues; coordinate communication between client and internal teams; support strategic planning for future opportunities
Seniority
Senior, hands-on IC