Specialist Travel Desk
Core
Manage end-to-end travel desk support, negotiating corporate rates with airlines, hotels, and car rentals, and handling complex travel arrangements and disruptions for employees.
Role type
Specialist Travel Desk Manager
Builds
Corporate travel programs and vendor rate agreements for employees
Domain
Travel & Hospitality
Deliverable
product features
Required skills
Contract negotiation, travel policy management, budget tracking, travel disruption resolution, duty of care compliance, expense reconciliation, vendor management, spend analysis
Preferred skills
Experience across multiple legal entities, market benchmarking, data consolidation
Technologies
Onit, travel booking systems
Responsibilities
Negotiate and manage corporate rate agreements with airlines, hotels, and car rental companies; review and renew contracts annually; track and report monthly travel spend vs. approved budget; handle travel disruptions and act as the point of contact for employees in transit; monitor traveler whereabouts for international trips to ensure duty of care compliance; reconcile booked travel against employee expense claims; assist employees in making travel arrangements internationally and domestically; provide advice about visas or passports; coordinate with Finance on reimbursement eligibility; support the Procurement team in sourcing activities, preparing RFQ/RFP documents, and conducting market benchmarking.
Seniority
Mid-level, hands-on specialist
