Digital Business Manager
Core
Act as the business ambassador for Accor's digital procurement solutions in the UK and Benelux, driving adoption, engagement, and business value for hotel customers and suppliers.
Role type
Digital Business Manager (Sales Enablement & Customer Success)
Builds
Accor's digital procurement ecosystem (Astore) for hotels and non-Accor partners
Domain
Hospitality / Digital Procurement
Deliverable
product features
Required skills
Adoption planning, stakeholder management, business case development, data analysis, presentation delivery, change management
Preferred skills
Digital project management, BI tools curiosity, multi-project prioritization
Technologies
Microsoft Office Suite, Canva
Responsibilities
Develop and execute adoption plans for digital procurement tools; Partner with Sales teams to integrate digital solutions into customer discussions; Gather customer feedback and collaborate with Product teams on solution roadmaps; Deliver presentations, webinars, and workshops to drive awareness; Track adoption, engagement, and commercial KPIs to identify growth opportunities.
Seniority
Mid-level, hands-on IC