Head of Fleet Management
Core
Lead the long-term sustainability, scalability, and operational health of foodpanda Singapore's rider ecosystem, managing Rider Supply, Rider Experience, and Rider Compliance teams.
Role type
Senior leadership (Head of Fleet Management)
Builds
Scalable operating models for rider capacity, supply, and compliance to support business growth
Domain
Food delivery / Logistics
Required skills
Strategic planning, team leadership and development, operational management, data analysis, problem-solving, stakeholder management, regulatory compliance, forecasting, recruitment strategy
Preferred skills
Experience in fast-paced environments, cross-functional collaboration, deep understanding of rider operations
Technologies
None explicitly stated
Responsibilities
Own strategy and performance across Rider Supply, Rider Experience, and Rider Compliance; Lead and develop the Fleet Management team; Identify and resolve structural problems in fleet operations; Manage rider growth funnel including acquisition, activation, retention, and reactivation; Establish service standards and metrics for rider support; Ensure alignment with platform policies and regulatory requirements
Seniority
Senior, hands-on IC