Manager Operations Planning & Performance
Core
Manager responsible for end-to-end operational planning, translating customer demand into logistics capacity, and optimizing the delivery network between warehouse and hubs.
Role type
Manager, Operations Planning & Performance
Builds
Integrated delivery network, daily delivery routes, and logistics capacity plans
Domain
Food delivery / E-commerce logistics
Required skills
Operational planning, logistics, supply chain management, team leadership, data analysis, KPI management, stakeholder management, process improvement
Preferred skills
SQL, BigQuery, Data Studio, experience in fast-growing e-commerce or retail
Technologies
SQL, BigQuery, Data Studio
Responsibilities
Lead a team of route planners to optimize daily delivery routes; collaborate with Tech, Analytics, and Recruitment teams; manage operational KPIs (Drops per Hour, Time per Stop); oversee the warehouse-to-hub line, managing trucking carriers and optimizing On Time performance and Cost per Drop; drive improvement projects for service time, planning automation, and network design
Seniority
Manager, hands-on leadership
