Technicien Télécom & Support IT N1 H/F
Core
Deploy and support IP telephony, mobile, and video conferencing solutions for a healthcare facility.
Role type
Level 1 Telecom & IT Support Technician
Builds
IP telephony systems, mobile devices, video conferencing rooms
Domain
Healthcare / Telecom
Required skills
IP telephony, Mitel environment, mobile telephony, Level 1 support, network patching, directory management, video conferencing, MDM
Preferred skills
Mitel experience, basic networking knowledge
Technologies
Mitel, Ideahub, MDM
Responsibilities
Manage Level 1 incidents and requests for IP and mobile telephony, administer the Mitel telephony environment, deploy and distribute fixed and mobile phones, manage directory assignments and updates, perform network patching and cable connections, support video conferencing equipment and meeting rooms, manage mobile devices via MDM solutions, handle workstation relocation and reinstallation, track incident and user request tickets
Seniority
Entry-level, hands-on IC