Chef de Réception (H/F) - Hôtel les Barmes de l'Ours
Core
Lead the daily front desk operations, manage guest arrivals/departures, supervise a team of 8 receptionists, and ensure high-quality guest service and billing accuracy at a luxury ski resort hotel.
Role type
Front Office Manager (Hotel)
Builds
Guest check-in/check-out processes, daily front desk operations, team schedules, and billing records.
Domain
Hospitality / Hotel Management / Ski Resort
Deliverable
product features
Required skills
Team leadership, guest relations, operational organization, billing management, process optimization, English fluency
Preferred skills
Second foreign language, Protel PMS knowledge, French hospitality training
Responsibilities
Pilot daily reception organization, supervise check-in/check-out operations, manage and train the reception team, handle cash collections and billing accuracy, ensure smooth guest stays and satisfaction.
Seniority
Mid-level, hands-on manager