Lead Service Designer
Core
Lead Service Designer delivering high-profile digital products and services for UK public sector and large private companies, working to GDS standards.
Role type
Senior IC service designer
Builds
End-to-end digital services and service blueprints for public sector and private clients
Domain
Public sector IT / Digital transformation
Required skills
Service design, user experience design, service blueprinting, stakeholder management, agile delivery, design sprint facilitation, GDS standards compliance, prototyping, coaching
Preferred skills
Experience in UK public sector, large complex transformation projects, technical and business stakeholder communication
Technologies
GDS standards, digital prototyping tools
Responsibilities
Create design concepts and service blueprints, lead design workshops and sprints, rapidly design and test digital prototypes, define vision and outcomes for services, build strong client relationships, coach team members
Seniority
Senior, hands-on IC
