Senior Manager, Platform Architecture, Public Sector
Core
Leads a team of Platform Architects to deliver strategic customer outcomes through architectural excellence, industry alignment, and ServiceNow solution adoption.
Role type
Senior Manager, Platform Architecture
Builds
Strategic roadmaps, solution designs, and modernization efforts for public sector and enterprise clients.
Domain
Public Sector / Enterprise IT / Digital Transformation
Required skills
Team leadership, architectural strategy, stakeholder management, pre-sales support, industry trend analysis, solution design governance, talent acquisition, AI/automation integration
Preferred skills
ServiceNow platform expertise, Fortune 500 client experience, C-suite engagement, partner ecosystem management
Technologies
ServiceNow, AI, automation tools
Responsibilities
Manage and coach a team of Platform Architects; align architectural initiatives with major industry priorities; drive strategic customer outcomes through executive relationship building; support pre-sales motions and solution design; identify and address skillset gaps; foster a customer-first culture and continuous learning.
Seniority
Senior, hands-on IC with leadership responsibilities