Guest Relation Officer
Core
Welcome guests, manage VIP inquiries, and promote hotel amenities and services.
Role type
Guest Relations Officer
Builds
Guest welcome experience and service promotion
Domain
Hospitality
Deliverable
client delivery
Required skills
guest relations, VIP management, complaint handling, travel arrangement assistance, information provision, logbook maintenance, health and quality compliance
Preferred skills
additional languages, computer literacy, organizational skills, time management