Customer Service Supporter - Cheste (Valencia)
Core
First-line customer service representative handling inquiries across multiple channels to resolve issues and drive sales.
Role type
Customer Service Supporter
Builds
Customer support interactions and sales opportunities for JYSK furniture and home decor
Domain
Retail / Customer Support
Deliverable
client delivery
Required skills
Active listening, empathy, multichannel communication, sales support, keyboard proficiency, adaptability
Preferred skills
Team collaboration, urgency management, English fluency
Responsibilities
Answer customer inquiries via phone, email, chat, and social media; identify and resolve customer problems; create sales from incoming requests; work in a fast-paced team environment.
Seniority
Individual Contributor