eSales Agent - Mountain States Toyota
Core
Engage customers via phone, internet, and chat to generate sales appointments and drive them to the dealership for new and pre-owned vehicle purchases.
Role type
Sales agent (automotive)
Builds
Sales appointments and vehicle acquisitions
Domain
Automotive retail
Deliverable
client delivery
Required skills
phone sales, internet inquiry handling, customer relationship management, pricing and quote generation, appointment scheduling, KPI tracking, multi-tasking, adaptability, computer proficiency
Preferred skills
evening and weekend availability, valid driver's license with clean record
Responsibilities
Answer inbound phone calls, internet inquiries, and chats; Provide timely responses to customer questions; Facilitate price and purchasing information; Provide payment options and quotes; Generate sales and acquisition appointments; Manage follow-up of active guests; Adhere to specific outreach cadence
Seniority
Entry-level to Mid-level, hands-on IC
