Bilingual Director, Client Growth (70309772)
Core
Drive retention, renewals, and profitable growth for a portfolio of strategic national and multi-site client accounts through executive relationship management and account strategy.
Role type
Senior IC Director, Client Growth (Strategic Account Management)
Builds
Strategic account plans, business cases, and growth pipelines for national/multi-site clients
Domain
Food services and operational services (B2B)
Required skills
Strategic account management, B2B sales, executive relationship building, contract renewal negotiation, portfolio risk management, financial acumen, cross-functional leadership, CRM proficiency, data analytics
Preferred skills
MBA, experience in food services/facilities management, French-English bilingualism
Technologies
CRM platforms, Microsoft 365, data analytics tools, financial reporting tools
Responsibilities
Translate growth strategy into measurable account plans; lead strategic business reviews and governance forums; manage retention and renewal strategies; identify and qualify organic growth opportunities; monitor account health and competitive landscape; coordinate cross-functional teams for delivery and risk mitigation
Seniority
Senior, hands-on IC
