Customer Ops & Master Data Analyst
Core
Manage customer master data and execute end-to-end order processing to ensure accurate, timely service delivery for farmers across Latin America.
Role type
Customer Operations & Master Data Specialist
Builds
Customer master records, order management processes, and operational data governance
Domain
Agriculture / Supply Chain / Customer Operations (via careerplan.io/jobs/744000153564299-customer-ops-master-data-analyst-at-syngenta-group)
Required skills
SAP, Salesforce, order management, master data administration, data validation, stakeholder coordination, issue resolution, process improvement
Preferred skills
CRM platforms, master data governance, order-to-cash processes, Lean/Six Sigma, regional tax/invoicing knowledge
Technologies
SAP, Salesforce
Responsibilities
Create and maintain customer master records in SAP and Salesforce; Validate incoming requests for completeness and accuracy; Manage customer orders end-to-end ensuring SLA compliance; Monitor backlog and coordinate with logistics and planning; Resolve operational issues and escalations; Contribute to continuous improvement initiatives
Seniority
Mid-level, hands-on IC