Sales Operations Account Manager
Core
Serve as the main point of contact for customers on operational matters, managing end-to-end order processing from PO to delivery and ensuring timely product delivery. (via careerplan.io/jobs/71-00A-27-076-sales-operations-account-manager)
Role type
Sales Operations Account Manager
Builds
SolarEdge smart energy solutions (solar inverters, battery storage, EV charging, AI-based energy management)
Domain
Renewable energy / Smart energy technology
Required skills
Order processing management, Customer escalation handling, Forecasting and inventory monitoring, Financial reconciliation, Process improvement and KPI tracking, Cross-functional stakeholder communication
Preferred skills
German, Italian, or French language proficiency, Operations management experience, Cross-functional collaboration experience
Technologies
Microsoft Office (Excel)
Responsibilities
Manage end-to-end order processing from PO to delivery, Own and manage customer escalations, Lead periodic forecasting processes with customers, Collaborate with Finance on invoicing and pricing, Track customer agreements and incentive plans, Prepare weekly reports on order status and financial aspects, Continuously improve processes and lead automation initiatives
Seniority
Mid-level, hands-on IC