Learning & Devlopment Manager
Core
Design and execute annual learning strategies, training calendars, and compliance programs to drive employee growth and engagement across the hospitality organization.
Role type
Learning & Development Manager
Builds
Training programs, Individual Development Plans (IDPs), and employee engagement initiatives
Domain
Hospitality
Required skills
Training Need Analysis (TNA), curriculum design, facilitation, succession planning, coaching, compliance management, stakeholder partnership
Preferred skills
Experience with digital learning platforms, talent pipeline development, audit support
Technologies
Digital learning platforms
Responsibilities
Develop and execute annual L&D strategy and training calendar; Coordinate induction programs for new hires; Conduct soft skills, leadership, and behavioral training; Support succession planning and talent pipeline development; Ensure completion of mandatory compliance, hygiene, and safety trainings; Organize employee engagement activities and recognition programs.