Senior User Researcher
Core
Lead user research activities to build user-centred practices, align research with service propositions, and inform decision-making for digital services in the UK public sector.
Role type
Senior User Researcher (Strategy & Mentorship)
Builds
User-centred digital services and accessible service propositions for the UK public sector (via careerplan.io/jobs/744000153467069-senior-user-researcher-at-netcompany)
Domain
Public sector digital services / UX Research
Required skills
User research methods (primary & secondary), Data analysis and synthesis, Inclusive research design, Agile and user-centred practices, Stakeholder presentation, Technical understanding of digital services
Preferred skills
Experience with GDS design principles, Mentoring junior researchers, Engaging sceptical colleagues in analysis
Technologies
GDS design principles, Agile workflow tools
Responsibilities
Carry out user research and supervise/develop other researchers, Align research activities with wider service plans, Advocate for inclusive and accessible service design, Present research findings to diverse audiences, Help teams adopt user-centred practices in agile workflows, Critique findings to assure best practice
Seniority
Senior, hands-on IC with mentorship responsibilities