CareerPlan

Senior/Staff User Researcher

San FranciscoFull-time$159k2026-07-21 → 2026-11-12

Core

Senior strategic User Researcher driving high-impact research across multiple teams to shape problem definition and influence roadmaps for AI-powered legal products.

Role type

Senior individual contributor User Researcher (strategic)

Builds

User-centered AI products for legal professionals

Domain

Legal technology + AI

Deliverable

production ML models | product features

Required skills

User research strategy, mixed-methods research (qualitative/quantitative), product roadmap influence, legal domain expertise, AI tooling development, storytelling, cross-functional partnership

Preferred skills

Experience with conversational AI products, building custom research agents/scripts

Technologies

Claude skills, custom GPTs, research agents, Zapier, Notion

Responsibilities

Own research strategy for product areas, design and execute end-to-end research programs, partner with PMs and Designers to frame problems, build custom research tooling, influence roadmaps with user insights

Seniority

Senior, hands-on IC