Male Front Desk Agent - Receptionist - Mövenpick Hotel Amman
Core
Provide a warm, professional welcome to guests, manage check-in/check-out, process payments, and ensure smooth front office operations at a hotel.
Role type
Front Desk Agent / Receptionist
Builds
Guest check-in/check-out experiences, room assignments, and accurate guest account records
Domain
Hospitality / Hotel Front Office
Deliverable
product features
Required skills
Guest service, payment processing, Property Management System (PMS) usage, conflict resolution, multitasking, cash handling, up-selling
Preferred skills
Hospitality or Tourism degree, previous front desk experience, additional languages, flexible shift availability
Technologies
Property Management System (PMS)
Responsibilities
Welcome and acknowledge guests, process room assignments and payments, handle guest requests and complaints, maintain accurate guest records, coordinate with housekeeping and other departments, report maintenance issues, complete front office reports
Seniority
Entry-level to Mid-level, hands-on IC