Senior Manager, Caffe Operations - Eataly Corporate
Core
Hands-on field leader driving operational excellence, guest experience, team performance, and financial results across assigned Eataly Caffè locations.
Role type
Senior Manager, multi-unit hospitality operations
Builds
Eataly Caffè locations
Domain
Hospitality / Food & Beverage
Required skills
multi-unit management, P&L ownership, team development, operational process improvement, financial acumen, hands-on floor leadership, inventory management, staffing optimization
Preferred skills
passion for Italian food and beverage, experience with new store openings, cross-functional partnership
Technologies
Microsoft Excel, PowerPoint, Word, Outlook
Responsibilities
Direct day-to-day operations and maintain visible presence on the floor; lead and develop management teams through coaching and performance management; own operational and financial performance including revenue, labor, and EBITDA; ensure consistent execution of food safety, health standards, and brand guidelines; manage labor deployment, scheduling, and inventory controls; implement practical improvements to workflows and store-level controls.
Seniority
Senior, hands-on IC
