Customer Quality Engineer
Core
Primary quality liaison between the company and customers in the mobile hydraulics sector, managing complaint resolution and driving continuous improvement.
Role type
Customer-facing quality engineer (manufacturing)
Builds
Quality solutions and corrective actions for customer issues
Domain
Mobile hydraulics / Manufacturing
Deliverable
client delivery
Required skills
Root cause analysis, 8D problem-solving, FMEA, SPC, APQP, PPAP, technical drawing interpretation, quality management systems (QMS)
Preferred skills
Six Sigma, Shainin, project management
Responsibilities
Investigate customer complaints and lead root cause analysis, monitor customer satisfaction metrics, participate in customer audits and product validation, coordinate 8D methodologies, prepare quality reports and presentations, collaborate with internal teams on quality feedback, maintain compliance with industry standards. (via careerplan.io/jobs/744000153269679-customer-quality-engineer-at-bosch-group)
Seniority
Mid-level, hands-on IC