Sr. Concierge Associate
Core
Welcoming guests in the office lobby, escorting them to meeting rooms, managing visitor passes, and providing 5-star professional service as the main point of contact.
Role type
Senior Concierge Associate
Builds
Seamless guest journey and efficient office operations
Domain
Corporate office services / Hospitality
Deliverable
physical/clinical work
Required skills
Guest services, verbal communication, written communication, time management, interpersonal skills, organization, detail orientation, multitasking, relationship management, administrative support
Preferred skills
Proactive problem solving, integrity, client focus, ability to work under pressure
Technologies
EMS, OfficeSpace, MS Outlook
Responsibilities
Welcoming guests and managing visitor pass issuance, escorting guests to meeting rooms and notifying hosts, answering phones and handling mail/messages, booking meeting rooms and transport, arranging events and catering, assisting with room setup and beverage/food service, liaising with departments for efficient communication, supporting evening client functions, producing visiting attorney emails.
Seniority
Senior, experienced IC