Duty Manager
Core
Lead day-to-day hotel operations and ensure guest satisfaction during assigned shifts.
Role type
Senior operational manager (hospitality)
Builds
Seamless guest experiences and efficient hotel operations
Domain
Hospitality / Luxury Hotels
Deliverable
product features
Required skills
Leadership, conflict resolution, PMS systems, shift management, operational coordination
Preferred skills
International hotel experience, foreign languages
Technologies
Opera PMS
Responsibilities
Oversee hotel operations during shifts, resolve guest complaints, coordinate with departments, monitor room availability, supervise front-line staff, report major incidents
Seniority
Mid-level, hands-on IC
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