Duty Manager (Food & Beverage)
Core
Overseeing day-to-day Food & Beverage operations at an airport lounge to ensure smooth guest service delivery and operational efficiency.
Role type
Duty Manager (Food & Beverage)
Builds
Airport lounge services for travelers
Domain
Hospitality / Airport Lounge
Required skills
Leadership, communication, problem-solving, customer service orientation, team management, incident handling, shift management, inventory management, operational planning, compliance adherence
Preferred skills
Experience in supervisory or managerial roles within F&B or airline lounges, familiarity with airport protocols and safety standards
Responsibilities
Supervise lounge operations and ensure seamless guest experience, act as point of contact for guest concerns, coordinate with teams to maintain service standards, monitor occupancy and cleanliness, ensure compliance with regulations and safety protocols, support staff performance through coaching and training, handle incidents and emergencies, prepare shift reports, assist with scheduling and inventory checks