F & B Shift Supervisor-2
Core
Oversee daily beverage shift operations, manage staff schedules and performance, and ensure customer service standards in a restaurant setting.
Role type
Shift Supervisor (F&B)
Builds
Beverage service operations and guest experiences
Domain
Hospitality / Restaurant / Gaming
Deliverable
product features
Required skills
Staff scheduling, inventory control, customer service, conflict resolution, performance monitoring, shift management
Preferred skills
Associate's degree, 1 year of related experience
Responsibilities
Maintain employee work station and break schedules, ensure prompt and courteous service to customers, monitor employee compliance with service standards, greet and communicate with guests, oversee service operation during assigned shift, ensure beverage shift operations open and close properly, ensure employees are on time and in uniform, resolve guest complaints, requisition and maintain control of inventories, coordinate cleaning and repairs of beverage outlets, perform administrative and reporting duties
Seniority
Entry-level to Mid-level, hands-on IC