Bilingual Luxury Reservation Sales Consultant
Core
Handle inbound calls in English and French to assist guests with room and suite reservations for Accor's luxury brands globally.
Role type
Bilingual luxury reservation sales consultant
Builds
Room and suite bookings for iconic luxury properties (e.g., Fairmont, The Plaza)
Domain
Hospitality / Luxury Travel
Deliverable
client delivery
Required skills
Professional-level fluency in English and French, active listening, sales recommendation, decision-making, multi-software navigation
Preferred skills
Experience in hospitality, tourism, sales, customer service, or contact centre environments
Technologies
Multiple reservation software systems
Responsibilities
Answer inbound calls, recommend ideal rooms or packages, present premium options, support responsible and sustainable hospitality practices
Seniority
Entry-level to Mid-level, full-time permanent role
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