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Directeur(trice) des Ressources Humaines Cluster (H/F)

Lubumbashi, Haut-Katanga, cd💼 Full-time🗓 2026-10-01 → 2026-10-02

Core

Strategic and operational HR partner for two hotels in the cluster, deploying group HR policy and building engaged, competent teams.

Role type

Cluster HR Director (Senior, hands-on IC)

Builds

HR strategy, payroll administration, talent development programs, and employer brand for hotel operations.

Domain

Hospitality / Human Resources

Required skills

HR strategy deployment, payroll and personnel administration, labor law compliance (Congolese), talent development and coaching, recruitment and integration, social relations management, on-site presence and autonomy.

Preferred skills

Hotel or high-labor-intensity sector experience, knowledge of Sub-Saharan African labor markets, English proficiency.

Technologies

HRIS systems, payroll processing tools, training platforms.

Responsibilities

Define and deploy cluster HR strategy aligned with Accor standards; advise and coach General Managers and service heads; manage and coach the HR team across sites; monitor HR KPIs (headcount, payroll mass, turnover, absenteeism, training) and propose action plans; oversee payroll processes ensuring compliance with Congolese labor legislation and social obligations; build and pilot the cluster training plan; foster internal career paths and local employability; manage recruitment, integration, and employer branding; maintain constructive social dialogue with employee representatives; ensure health, safety, and quality of work life.

Seniority

Senior, hands-on IC

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