Front Office Trainee
Core
Assist reception desk with guest check-ins, check-outs, and reservations while providing personalized services and coordinating guest activities.
Role type
Front Office Trainee (Internship)
Builds
Guest experiences and operational coordination for lifestyle hotels
Domain
Hospitality / Lifestyle Hotels
Deliverable
product features
Required skills
Guest service, reservation management, complaint resolution, feedback management, cleaning coordination, shift coordination, cross-departmental communication, problem-solving, attention to detail
Preferred skills
Hospitality degree, fluency in Spanish, English, and other languages, adaptability to fast-paced environments, team-oriented mindset
Technologies
Nubola
Responsibilities
Assist with guest check-ins, check-outs, and reservations; respond to guest questions and requests; coordinate guest activities and special events; maintain cleanliness standards; address guest complaints; manage guest feedback; coordinate cleaning schedules and staff shifts; participate in training sessions; collaborate with different departments.
Seniority
Intern / Trainee