Concierge - Limelight Aspen - Winter
Core
Acts as an ambassador for the hotel and town, providing expert knowledge of property amenities, welcoming guests, and recommending local activities.
Role type
Front-line hospitality concierge
Builds
Guest experiences and local activity bookings
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Guest check-in/out procedures, local activity booking, cash handling, complaint logging, cross-department coordination, emergency/security protocol adherence
Preferred skills
Knowledge of mountain/town events, customer preference analysis, fire/safety procedures, relationship building with local businesses
Technologies
Hotel management systems, payment processing tools
Responsibilities
Recommend and book activities based on guest interests, check guests in/out, record guest complaints, maintain front desk orderliness, coordinate daily departmental needs, manage cash bank settlements, assist in emergency procedures
Seniority
Entry-level, hands-on IC