Mitarbeiter Telefonvermittlung (m/w/d) - 1010 Wien - Vollzeit
Core
First point of contact for callers, handling telephone services, call forwarding, and customer inquiries including complaint management.
Role type
Customer service representative (telephone)
Builds
Customer support interactions and call routing
Domain
Security services / Customer support
Deliverable
client delivery
Required skills
German (fluent), PC proficiency (MS Office), complaint management, telephone communication
Preferred skills
Experience in telephone reception or telephone support
Responsibilities
Answering customer inquiries, managing complaints, call forwarding, serving as the first point of contact for callers
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