Staff Applications Dev Engineer
Core
Platform administration and lifecycle management for ServiceNow and SAP environments, focusing on troubleshooting, automation, and governance.
Role type
Staff Applications Dev Engineer (Platform Administration)
Builds
Production and sub-production ServiceNow/SAP instances, automated monitoring workflows, and standard controls frameworks.
Domain
Enterprise IT Operations / SaaS Platform Administration
Required skills
ServiceNow platform administration, SAP administration, system troubleshooting, log analysis (Splunk), automation scripting, ITIL framework knowledge, configuration management, integration management, technical debt remediation, separation of duties controls
Preferred skills
Experience with other enterprise platforms, advanced Splunk usage, Digital Product Release experience
Technologies
ServiceNow, SAP, Splunk
Responsibilities
Manage complete lifecycle of production/sub-production environments including configurations and integrations; Analyze incidents to identify application and system problems; Develop procedures and scripts for monitoring and automation; Maintain system documentation for configuration and troubleshooting; Design technical debt remediation workflows and standard controls framework; Participate in on-call coverage for the team.
