Hotel Receptionist
Core
Front-of-house receptionist managing guest check-ins, reservations, and inquiries at a boutique hotel within a prestigious London events venue.
Role type
Hotel Receptionist
Builds
Guest check-in/out processes, room reservations, and daily operational support for a boutique hotel
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, telephone handling, payment processing, reservation systems, cash handling, record keeping
Preferred skills
Product knowledge, time management, team collaboration
Technologies
Guestline booking system
Responsibilities
Welcome guests and visitors, handle check-ins and check-outs, manage room reservations, process payments and cash handling, answer phones and emails, maintain guest records, coordinate with housekeeping and engineering, handle complaints, promote facilities
Seniority
Entry-level / Individual Contributor