Chef De Brigade (H/F/X)
Core
Supervise the reception team to ensure service fluidity and quality, manage occupancy rates, and handle guest relocations and billing at an airport hotel.
Role type
Front Office Manager (Reception Supervisor)
Builds
Guest check-in/out processes, occupancy management, and billing operations for an airport hotel.
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Team supervision, occupancy rate management, conflict resolution, billing oversight, staff training, security protocol adherence, customer satisfaction tracking
Preferred skills
Accor systems (Fols, VR) proficiency, English fluency, stress resistance, administrative rigor
Responsibilities
Supervise and lead the reception team, manage reservation schedules and occupancy rates, handle overbooking relocations, train staff on procedures and tools, oversee billing and cash closing, produce activity reports, ensure security compliance, monitor customer satisfaction feedback.
Seniority
Mid-level, hands-on IC