Director of Rooms
Core
Lead the Rooms Division at a luxury urban resort, driving revenue, service standards, and operational efficiency for high-end guests.
Role type
Senior leadership hotel operations director (Rooms Division)
Builds
Luxury resort guest experiences and operational performance
Domain
Hospitality / Luxury Tourism
Required skills
Strategic planning, revenue forecasting, financial management, organizational development, staff training, guest relations, market intelligence, health & safety compliance, budget preparation, yield management
Preferred skills
Luxury environment experience, multi-department coordination, stakeholder influence, computer literacy (Word, Excel, Outlook, PowerPoint)
Technologies
Microsoft Office Suite
Responsibilities
Lead strategic planning and revenue forecasting for the Rooms Division; oversee departmental financial and operational targets; manage guest concerns and service standards; coordinate supporting departments; prepare annual budgets and capital submissions; develop and implement training programs; maintain market intelligence on competitive sets.
Seniority
Senior, hands-on IC