FR - Réceptionniste (H/F/X)
Core
Front desk receptionist responsible for guest check-in/check-out, room allocation, billing, and handling client requests and complaints at an international hotel.
Role type
Front desk receptionist
Builds
Guest check-in/check-out processes, room assignments, billing records
Domain
Hospitality / Hotel operations
Deliverable
physical/clinical work
Required skills
Guest relations, reservation management, billing and cash handling, conflict resolution, multitasking, French (fluent), English (fluent)
Preferred skills
PMS knowledge, third foreign language
Responsibilities
Manage physical and telephone guest reception, process check-in and check-out, optimize room allocation, handle client requests and complaints, assist with billing and collections, collaborate with hotel services, ensure security and internal procedure compliance
Seniority
Entry-level to First experience