Front Office Supervisor
Core
Supervise front office operations to ensure professional guest service from arrival to departure, handling complaints and VIP requests while supporting management.
Role type
Front Office Supervisor
Builds
Guest service experience and operational efficiency for hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest service management, Team supervision, PMS proficiency, Cash management, Upselling, Conflict resolution
Preferred skills
Additional languages, Leadership development
Technologies
Opera Cloud, Microsoft Office
Responsibilities
Supervise check-in, check-out, and room assignments; Handle guest requests, feedback, and complaints; Coach and develop team members; Monitor shift reports and cash float; Promote upselling of rooms and services.
Seniority
Mid-level, hands-on supervisor
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 853,000+ jobs from 20+ sources.