Conseiller(ere) clientèle H/F
Core
B2B customer service advisor handling inbound/outbound requests, qualifying needs, and managing commercial follow-ups for Veolia's recycling and valorization business.
Role type
Customer service advisor (B2B)
Builds
Customer service interactions and commercial follow-ups for industrial clients
Domain
Waste management and recycling
Deliverable
client delivery
Required skills
B2B customer relationship management, sales fundamentals, CRM usage, digital tool promotion, proactive prospecting, French language fluency
Preferred skills
Interest in recycling sector, commercial conversion mindset, team collaboration
Responsibilities
Receive and process client calls, emails, and requests; qualify needs and identify commercial opportunities; prepare and follow up on quotes; conduct commercial follow-ups; promote digital tools and autonomous client usage; participate in targeted prospecting
Seniority
Junior to Mid-level, 3+ years experience