Customer Service Representative L2
Core
Support order processes and communicate customer needs to internal departments to ensure accuracy and efficiency.
Role type
Customer Service Representative (Order Support)
Builds
Order fulfillment support and customer inquiry resolution
Domain
Life sciences / Healthcare tools
Deliverable
client delivery
Required skills
Order management, ERP system usage, document preparation, cross-department communication, performance metric tracking
Preferred skills
Commercial customer service experience, Service Cloud experience
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