Female Guest Relations Agent - German Speaker
Core
Assistant Guest Relations Manager serving as a key point of contact for guests at a 5-star resort in Marsa Alam, Egypt, providing personalized service and resolving inquiries in German and French.
Role type
Guest Relations Manager (Assistant level)
Builds
Guest experiences and satisfaction at a beachfront resort
Domain
Hospitality / Tourism
Deliverable
client delivery
Required skills
German (fluent), French (fluent), English, guest relations, customer service, conflict resolution, administrative support, property management systems, cultural orientation
Responsibilities
Greet and welcome guests, address inquiries and complaints in German and French, coordinate with departments to fulfill requests, maintain guest records, organize activities and excursions, provide cultural orientation, support administrative tasks
Seniority
Mid-level, hands-on IC