Specialist II, O2C, Collections
Core
Manages and directs the daily operations of a collections group, ensuring consistent application of company policies and meeting deadlines.
Role type
Senior IC O2C Collections Manager
Builds
Collections group operations and service level reports
Domain
Infrastructure consulting / B2B Accounts Receivable
Deliverable
client delivery
Required skills
B2B AR management, stakeholder management, team leadership, policy interpretation, special analysis, account reconciliation, negotiation, detail orientation
Preferred skills
Night shift flexibility, hybrid work adaptability
Responsibilities
Manage personnel needs and assign work, ensure consistent application of company policies, perform special analyses and reconcile accounts, plan and direct the work of others, prepare reports on department service levels, coordinate the day-to-day direction of the collections group