Technical Implementation Manager II (Bilingual Spanish/English Required)
Core
Guide clients through the full lifecycle of integrating Flywire's payment platform products (APIs, Payment Checkouts, Recurring Payments) into their systems.
Role type
Senior IC Technical Implementation Manager
Builds
Client onboarding and system integration projects for the North America Sales and Relationship Management teams
Domain
Fintech / Payments / Higher Education
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Client management, project management, technical consultation, system integration knowledge, software implementation and configuration, API usage, JavaScript libraries
Preferred skills
Higher Education domain knowledge, ERP systems (Xetta, Ellucian, StarRez, Oracle PeopleSoft, OpenApply, Slate, Salesforce), Fintech/Technology/Consulting industry experience, programming languages (JavaScript, Liquid, Java, SQL, Python)
Technologies
Zendesk, Postman, Visual Studio Code, JIRA, Sumologic, Cursor, Claude, Google Suite
Responsibilities
Consult clients on platform implementation, lead multiple client implementation projects, run workshops and client syncs, provide post-implementation support, match products to client needs, develop product documentation, drive continuous improvement in implementation methodology, relay client feedback to Product teams, troubleshoot integration issues
Seniority
Senior, hands-on IC