Director, TA Infrastructure
Core
Own the post-implementation strategy, operations, and vendor relationships for ServiceNow's AI-native Talent Acquisition (TA) systems, ensuring system health and adoption for recruiters.
Role type
Director, TA Infrastructure (Strategy & Operations)
Builds
Foundational TA systems (Avature, LinkedIn, HackerRank, Findem) and their operational excellence.
Domain
Human Resources Technology / Talent Acquisition / SaaS Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Avature platform expertise, TA technology operations, vendor relationship management, system adoption strategy, cross-functional collaboration, KPI governance
Preferred skills
Recruiter or sourcing practitioner background, ServiceNow platform knowledge, change management experience
Technologies
Avature, LinkedIn, HackerRank, Findem, ServiceNow
Responsibilities
Manage Avature post-go-live optimization and vendor SLAs; Act as liaison between TA, Product, and DT teams; Govern the TA technology stack for interoperability; Lead pre-go-live readiness and cutover planning; Establish and track system health and adoption KPIs.
Seniority
Director, strategic ownership with hands-on operational oversight
