Director, Client Growth (70309772)
Core
Drive retention, renewals, and profitable growth for a portfolio of strategic national and multi-site client accounts by building trusted executive relationships and leading account strategies.
Role type
Senior IC strategic account director
Builds
Long-term client value and business results through expanded service offerings and strengthened partnerships
Domain
Food services and facilities management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic account management, business development, consultative sales, client retention, commercial leadership, C-suite relationship building, financial literacy, negotiation, cross-functional leadership, CRM proficiency, data analytics, pipeline management
Preferred skills
MBA, experience in food services or facilities management, French-English bilingualism
Technologies
CRM platforms, Microsoft 365, data analytics tools, financial reporting tools
Responsibilities
Translate client growth strategy into measurable account plans, serve as strategic relationship lead for assigned portfolio, own account retention and renewal planning, identify and qualify cross-selling opportunities, manage growth pipeline from identification to transition, track and report on retention and profitability metrics
Seniority
Senior, hands-on IC
