Supervisor - Queen's Cross Food Hall
Core
Lead floor operations and guest experience at a food hall restaurant, ensuring O&B standards are met while supporting FOH and BOH teams.
Role type
Restaurant Supervisor (Food & Beverage)
Builds
Guest experiences and operational efficiency for a food hall restaurant
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Restaurant operations leadership, guest service management, team coaching, conflict resolution, health & safety compliance, shift staffing management, cash and beverage control procedures
Preferred skills
Smart Serve certification, Food Handler certification, experience in hospitality leadership
Technologies
O&B systems and procedures
Responsibilities
Monitor service and maintain cleanliness/safety standards, coach and support team members during shifts, assist with pre-shift briefings and staffing deployment, resolve guest concerns and escalate performance issues, ensure compliance with cash and beverage control procedures, assist in training and onboarding new team members
Seniority
Individual Contributor, supervisory level