Addetto/a alle Prenotazioni
Core
Manage individual bookings and provide guest assistance via phone and email, creating personalized offers and quotes.
Role type
Reservation Agent
Builds
Booking confirmations, personalized guest offers, and quotes
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Italian (fluent), English (fluent), phone communication, email communication, offer creation, quote preparation, office software proficiency
Preferred skills
Opera Cloud PMS experience, hotel industry experience
Responsibilities
Answering guest inquiries via phone and email, processing individual reservations, preparing customized offers and quotes, collaborating with Front Office and Reservation Manager
Seniority
Entry-level
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