Reservation Executive
Core
Handle guest reservations, bookings, and inquiries via phone, fax, and email while promoting hotel services to maximize revenue.
Role type
Reservation Executive
Builds
Room bookings and guest accommodation arrangements
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Telephone communication, Revenue management strategies, Upselling, Reservation system operation, Billing arrangement recording, Cross-department coordination
Preferred skills
Knowledge of food & beverage services, Visa and activity arrangement
Technologies
Reservation System
Responsibilities
Respond to guest enquiries, Quote rooms and rates, Input booking information, Process reservation amendments, Coordinate with other departments, File and organize departmental documents
Seniority
Individual Contributor
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