Pricing Operations Senior Analyst
Core
Own end-to-end operational rollout of pricing and packaging for major releases and interim updates across the ServiceNow product portfolio, translating strategy into executable operations.
Role type
Senior Pricing Operations Analyst
Builds
Pricing and packaging operational readiness for major releases and interim updates
Domain
SaaS / Enterprise IT / Pricing Strategy
Deliverable
product features
Required skills
Pricing operations, Revenue management, Project management, Business process management, Data analysis (Excel), Dashboarding tools (PowerBI, Qlik), CPQ, Microsoft Office (Project, Word, PowerPoint, Visio)
Preferred skills
Business process design, QA, Agile SDLC, ServiceNow platform experience, Cloud-based software administration
Technologies
ServiceNow, PowerBI, Qlik, Microsoft Project, Microsoft Visio
Responsibilities
Lead day-to-day pricing operations including intake, prioritization, and execution of pricing change requests; Serve as a trusted advisor to the field on pricing models and policies; Recommend ways to evolve pricing frameworks to improve decision quality and sales velocity; Drive business model and pricing process innovation; Plan and execute process improvement initiatives across pricing governance; Own pricing and portfolio review documentation
Seniority
Senior, hands-on IC
