In House Greeter
Core
Welcome families and guests in the lobby, assist with check-in, and provide information about resort amenities and local attractions.
Role type
Front desk greeter / Guest services associate
Builds
Guest check-in process and tour coordination
Domain
Hospitality / Resort operations
Deliverable
product features
Required skills
Customer service, check-in procedures, data entry, tour coordination, local knowledge
Responsibilities
Greet guests in the lobby, assist with check-in, enter guest information into the computer, coordinate with sales representatives for tours, offer information on resort amenities and local attractions
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